Performance appraisals – Should they be so complex?

We went through the performance appraisal phase in my company last quarter. As we had come to expect, it was one of the stressful periods, so much that we literally threw a party when 360degree feedbacks were prepared and sent (ok, am just kidding. But, you get the point!). We call this process FOCAL; when I joined 3 years back, I asked one of the managers why the perfomance appraisal was called FOCAL. My luck, that manager was forced to quit in our last round of “leaning”/”increasing efficiency” process, before he got a chance to reply me
FOCAL is more of a ritual for us; focal FAQs and training mails get sent to everyone by November of every year. The newbies are forced to take an half-a-day instructor-led course. Then one fine day, we start getting lots of requests for feedbacks on our peers and stakeholders, we spend 60-70% on filling up all these. Except a few, I have seen most of my colleagues just copy/pasting the content from one feedback to another person’s feedback. Bad, I know, but if you look from their perspective, who would want to be original in their 24th feedback form? After this the managers come in to the focus, they need to collate all the feedbacks on a person, along with that person’s own (check this out for some good points on writing one’s own strenghts/weaknesses) in to one report.The “ritual book” states that the managers need to present this to other peers, convincing everyone that the person under scrutiny deserves something better or gets screwed. Fair enough, right? Wrong! As far as I’veseen, people tend to take shortcuts everywhere, and as Kelvin claimed “there is always thins thing called POLITICS“. The main problem, at least the employess are stating is that nothing is transparent! Most of the times they don’t understand why they got what they got.
The period after focal report delivery is again a “fun” filled phase. Disgruntled employees leave, promoted / well-compensated ones put in more time/effort, new people are brought in and the cycle starts afresh! Does this process need to be replaced? I don’t think so. Does this need to be made fool proof? Oh yeah! Should intel get away with this complex process for something simple, like Microsoft? May be a good idea!!
I know there are couple of other pages like this and this, but at least I don’t believe things are so bad in India.